As a general rule, no refund will be provided to digital PDF files until and unless such circumstances exist that Karkandu Kanitham deems fit to refund the transaction money.
A Buyer may submit a claim for a refund for a purchase made by emailing at email@example.com and providing a clear and specific reason for the refund request and the exact terms that have been violated. Whether a refund will be provided will be determined by Karkandu Kanitham, in its sole discretion. Refund requests must be submitted within 3 days of the purchase or within any such duration, as indicated by the Sellers.
In case a Buyer has a dispute with the Seller where he/she wants a refund for the amount paid to the Seller, Buyer should send a mail within 3 days from the date of transaction/purchase or placing the Order. In case of failure to do so by the Buyer, he/she agrees that it absolves Karkandu Kanitham from any responsibility to facilitate the resolution of such dispute.
The Buyer agrees not to dispute/chargeback the transaction with his/her credit card issuing bank without informing or obtaining prior consent of Karkandu Kanitham.